Frequently Asked Questions
Should I call my bank and issue a chargeback?
Is shipping actually free?
How long does it take to receive my order?
How can I order?
Do you ship to all U.S. states and territories?
Is it safe to order over the internet?
Where are your products manufactured?
How will my order be shipped?
How can I cancel or update an order I made online?
How can I track my order?
Which credit cards do you accept?
Will the trucking companies deliver inside my house?
Can I use multiple discounts on the same order?
How ordering From Us works
Orders that are successfully placed will receive an e-mail confirmation with the order details. If you haven't received an email, please check your spam folder or contact us for confirmation.
Orders are processed in 2-3 business days, excluding weekends and holidays.
Once your order is processed (and completed the production phase for made-to-order items) it will be shipped and you will receive the tracking information to the email that was used to purchase.
Orders are delivered to your front door, and for made-to-order items, you are contacted by our team to arrange the delivery on a date that is appropriate for you.